Billing
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What if I need more bandwidth traffic or streaming minutes?
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We understand that estimating bandwidth usage or streaming minutes isn’t always easy. If you reach your limit 👉 In short: Don’t worry if you go over, we’ll work with you to make sure your content stays online and you have the right plan moving forward.
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Is there a free plan?
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Yes, Img.vision offers a free plan for image hosting. Free plan limits Image watermark example No free plan for video or editor The free plan applies only to image hosting. 👉 In short: The free plan is great for testing Img.vision image hosting, but serious marketplace sellers will want a paid plan to unlock higher
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Tax exemption & VAT number at checkout
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What if I have a VAT number and qualify for tax exemption? If you have a valid VAT number, you can enter it during checkout. On the checkout window you can find the place to do this on the left hand side: Depending on your country, this may automatically exempt you from paying VAT on
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Who is Paddle at checkout on Img.vision?
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We’ve partnered with Paddle.com as our Merchant of Record. This means Paddle is the company that handles all aspects of your purchase, including: By working with Paddle, we can focus our time and energy on improving Img.vision instead of managing complex global billing and tax compliance ourselves. Over 5,000 online businesses worldwide rely on Paddle
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Which countries are supported for payments?
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We accept payments from the following countries: Country name Country code Aland Islands AX Albania AL Algeria DZ American Samoa AS Andorra AD Angola AO Anguilla AI Antigua and Barbuda AG Argentina AR Armenia AM Aruba AW Australia AU Austria AT Azerbaijan AZ Bahamas BS Bahrain BH Bangladesh BD Barbados BB Belgium BE Belize BZ
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How do you handle failed payments?
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Automatic retries When a subscription charge is attempted and it fails, we will do automatic retries. In total there will be 3 retries with each time 7 days in between. That makes 1 initial try and 3 retries, so in total 4 attempts to collect the subscription payment. Example timeline If the third retry is
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How do I upgrade?
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Steps inside Img.vision dashboard Log into your account at dash.img.vision Go to Billing in the left menu. Choose yearly or monthly. Choose a tier and choose a plan of a tier. Press the subscribe button. What follows is a wizard of our reseller and payment gateway Paddle.com: Img.vision subscribe wizard by Paddle Step 1: First
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Do you offer refunds?
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We don’t normally give refunds. The reason for this is because we offer a free 15 day trial that allows you to try out all our features without limitation. Please use this time to evaluate our service and decide if you want to subscribe or not. During this free trial you do not have to
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What is your pricing model?
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Img.vision is a subscription as a service, also referred to as a SaaS. We charge a recurring fee to use our services based on a billing cycle, either monthly or yearly. There are 5 base image subscription tiers: Each tier grants you access to features of the previous tier and additional features. In each tier
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How do I view all pricing options?
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You can switch to the video hosting addon using the tab navigation menu. You can view the image editor addon below the image subscription plans if you scroll down.
