Acceptable use policy

This Acceptable Use Policy (“AUP”) sets out the permitted and prohibited uses of Img.vision, the online image and video hosting service operated by Img.vision (the “Service”, the “Platform”, or “Img.vision”).

This AUP forms part of the Img.vision Terms of Service and is supplemented by the Img.vision Privacy Policy. By accessing or using the Service, you agree to comply with this AUP. In the event of a conflict between this AUP and the Terms of Service, the Terms of Service governs. Capitalised terms used but not defined in this AUP have the meanings given to them in the Terms of Service.

References to “you” or “User” include individual account holders and, where applicable, the organisation, client, or end user on whose behalf the Service is used.

1.  Purpose of the Service

Img.vision is an online image and media hosting service that allows Users to upload, store, manage, and deliver images and video files through direct URLs, for personal, professional, and commercial use.

Permitted uses

• Hosting and delivering images and videos that you own or are otherwise entitled to distribute
• Embedding hosted media on your own websites, web applications, and product listings (including online marketplaces)
• Integrating the Service with your own software, APIs, and automated workflows, within the plan limits and technical constraints that apply to your subscription
• Using the Service’s media-management features, including bulk uploads, organisation, access controls, public links, and optional processing or transformation features
• Distributing public links to content you are authorised to share, and configuring private or audience-restricted content as described in the Terms of Service

2.  Content Standards

The following content standards apply to every image, video, thumbnail, caption, filename, folder name, metadata tag, alt text, and any other material uploaded to, stored on, or delivered through Img.vision (collectively, “User Content”).

Strictly prohibited content

• Child Sexual Abuse Material (CSAM) or any sexual, sexualised, or nude depiction of a minor, whether real, drawn, computer-generated, AI-generated, edited, or otherwise synthetic
• Non-consensual intimate imagery (“NCII”), including so-called “revenge porn”, upskirt, downblouse, hidden-camera, and hacked or leaked intimate images
• Sexual deepfakes or sexualised synthetic media depicting an identifiable real person without that person’s documented, informed consent
• Content that sexualises, grooms, or endangers minors in any form, including content that facilitates contact with minors for sexual purposes
• Content that incites, glorifies, promotes, or instructs acts of terrorism, mass violence, or violent extremism
• Content depicting or promoting human trafficking, sexual exploitation, or the sale of controlled items prohibited under applicable law (for example, hard drugs, firearms where prohibited, or endangered species)
• Content intended to harass, threaten, dox, intimidate, or incite violence against a person or group, including on the basis of race, ethnicity, national origin, religion, gender, sexual orientation, disability, or any other protected characteristic
• Content that infringes the intellectual-property rights, trademark rights, publicity rights, or privacy rights of any third party
• Content that is unlawful, defamatory, fraudulent, or designed to deceive (for example, phishing pages, fake-document kits, or misleading product imagery in violation of consumer-protection law)
• Malware, spyware, exploit kits, cryptomining droppers, or any executable or script designed to harm, compromise, or gain unauthorised access to a system

Conditionally permitted: adult content

Img.vision permits lawful, consensual adult content only where all of the following conditions are met at all times:

• The content depicts only consenting adults (18 years of age or older, or the higher age of majority where applicable), and you are able to demonstrate this on request
• Uploading, hosting, and distributing the content is lawful in your jurisdiction, in Belgium, and in the jurisdictions of the intended audience
• The content is not displayed, embedded, or linked in contexts that will foreseeably expose it to minors
• You have obtained and retain the documented consent of every identifiable person depicted in the content, and you will provide a copy of that documentation to Img.vision promptly on request
• The content is not monetised or distributed in a way that requires a dedicated adult-platform licence, age-verification system, or regulated operator status that Img.vision does not provide (for example, where local law requires a certified age-verification provider, Img.vision is not such a provider and may not be relied on as one)

Img.vision may, at its sole discretion and without prior notice, decline, restrict, or remove adult content and may suspend or terminate accounts where the conditions above are not met or where continued hosting presents a legal, reputational, or operational risk to Img.vision, its processors, or its payment providers.

3.  AI-Generated, Synthetic, and Manipulated Media

Img.vision permits AI-generated and synthetic media subject to this AUP and applicable law. In addition to Section 2, the following rules apply to any content that is wholly or partly generated, edited, or synthesised using generative AI, face-swap, voice-clone, or similar tools:

Prohibited

• AI-generated or synthetic CSAM of any kind, including content depicting fictional minors in a sexual or sexualised context
• Sexual or intimate deepfakes of an identifiable real person without that person’s documented, informed consent
• Synthetic media intended to impersonate an identifiable real person in a way that is likely to deceive viewers about the person’s statements, actions, endorsements, or identity (including fraud, scams, and election interference)
• Synthetic media that falsely attributes criminal or defamatory conduct to an identifiable real person

4.  Service Integrity

The following conduct is prohibited in connection with the Service, the Img.vision website, the Img.vision API, and the Img.vision delivery network (CDN):

• Attempting to gain unauthorised access to any part of the Service, to another User’s account, or to Img.vision’s infrastructure, storage, or administrative interfaces
• Probing, scanning, or testing the Service for vulnerabilities, or bypassing or attempting to bypass any rate limit, authentication, or access control, without Img.vision’s prior written authorisation
• Interfering with or disrupting the Service, its servers, network, CDN, or security features, including by denial-of-service, traffic-shaping, or resource-exhaustion attacks
• Using automated tools, bots, scripts, headless browsers, or similar mechanisms to scrape, harvest, crawl, or mass-extract content or metadata from the Service, except in accordance with the Img.vision API and any written agreement
• Reverse-engineering, decompiling, disassembling, or attempting to extract source code, database schemas, or model weights from any part of the Service, except to the limited extent permitted by mandatory applicable law
• Creating accounts by automated means, under false pretences, or by circumventing a prior suspension, ban, or termination
• Abusive or excessive use of the API or of delivery bandwidth, including sending excessively frequent requests, exceeding documented plan limits, or operating in a way that disproportionately consumes shared resources (Img.vision determines what constitutes abuse or excessive usage and may throttle, suspend, or bill for such usage)
• Using the Service as a generic CDN, file host, or pass-through proxy for traffic that is not meaningfully an image- or video-hosting use case, where the primary purpose is to offload bandwidth from a third-party service
• Circumventing plan limits, including by operating multiple accounts to aggregate storage, bandwidth, or streaming allowances beyond the limits of a single plan, by re-uploading the same content to reset archival or retention windows, or by sharing a single account between otherwise unrelated operations or customers.
• Hotlinking-driven abuse, including configuring a third party’s website or application to draw disproportionate delivery volume from Img.vision in a way that is not contemplated by your plan
• Removing, altering, or obscuring any proprietary notice, licence marker, or watermark that Img.vision attaches to content or to the Service

5.  Commercial Use Restrictions

Your subscription grants a licence to use the Service as described in the Terms of Service. The following commercial uses are prohibited without Img.vision’s prior written consent:

• Reselling, sublicensing, or otherwise providing paid or unpaid access to the Service to third parties as if it were your own service
• Using the Service to operate a competing image- or video-hosting, CDN, or media-delivery service
• White-labelling the Service in a way that obscures that Img.vision is the underlying provider, except to the extent expressly permitted by a written agreement with Img.vision
• Using the Service to develop, train, benchmark, or evaluate a competing product, including by systematically collecting request, performance, or content data from the Service for that purpose

6.  Accounts, Credentials, and End Users

Required — you must:

• Provide accurate account information and keep it up to date
• Keep your account credentials and API keys confidential and protect them with reasonable security controls
• Notify Img.vision promptly at [email protected] or [email protected] if you believe your credentials or API keys have been compromised
• Ensure that any person you permit to use your account (for example, employees, contractors, or end users of your application) complies with this AUP, and remain responsible for their conduct

Prohibited — you must not:

• Share, sell, or transfer your account or credentials to another person except as expressly permitted in the Terms of Service
• Impersonate another person, business, or Img.vision employee, or misrepresent your affiliation with any person or organisation
• Use the Service while you are under the age of majority in your jurisdiction (use of the Service is restricted to adults, as stated in the Terms of Service)
• Collect, store, or process personal data of Img.vision Users (for example, by scraping public links, usernames, or profile data) without a lawful basis and the Users’ prior informed consent

7.  Minors

The Service is intended for use by adults only. The following rules apply without exception:

• Persons under the age of majority in their jurisdiction may not create or operate an account on Img.vision
• Accounts held on behalf of a business, public authority, or similar organisation must be operated by an adult with authority to bind that organisation
• Content depicting minors may only be uploaded by a person with the legal authority to upload such content (for example, a parent or legal guardian, or a professional with documented consent), and must comply with Sections 2 and 3 of this AUP
• Content that could reasonably be expected to endanger a minor, facilitate contact with a minor for sexual purposes, or expose a minor to harmful material is strictly prohibited

8.  Privacy and Data-Protection Rules

This Section complements the Img.vision Privacy Policy. It governs your obligations when you upload content that includes personal data or when your use of the Service otherwise involves the processing of personal data.

Required — you must:

• Comply with all applicable data-protection laws in your jurisdiction and in the jurisdictions where your end users are located, including (where applicable) the GDPR, the UK GDPR, and applicable US state privacy laws
• Obtain a valid lawful basis for uploading, hosting, and distributing any personal data, including images or video that identify an individual
• Respond promptly and appropriately to data-subject requests directed to you, and cooperate with Img.vision where such requests concern content you host on the Service
• Notify Img.vision at [email protected] without undue delay if you believe that special-category personal data has been uploaded in breach of this AUP, or that a security incident affecting personal data hosted on the Service has occurred

Prohibited — you must not:

• Upload special-category personal data under GDPR Article 9 (including health data, biometric data for unique identification, or data revealing racial or ethnic origin, political opinions, religious beliefs, trade-union membership, or sex life or sexual orientation) without a valid Article 9 lawful basis and appropriate additional safeguards
• Upload government-issued identification documents, passport scans, payment-card images, or similar high-risk identifiers in a manner that is not reasonably necessary for your stated use case
• Use the Service to create, enrich, or distribute profiles of individuals for unlawful surveillance, behavioural tracking, or discriminatory purposes
• Use biometric data uploaded through the Service to identify individuals without a lawful basis and, where required, an explicit consent

9.  Copyright and Intellectual Property

You may only upload, store, and distribute content you own or for which you hold all necessary rights and permissions (including, where relevant, model releases, property releases, and any licences required from rights-holders, performing-rights organisations, or collective management organisations).

Img.vision respects the intellectual-property rights of third parties and operates a notice-and-takedown process:

• DMCA notices (17 U.S.C. § 512(c)) should be sent to [email protected] as described in the Terms of Service
• Notices under the EU Digital Services Act, the Belgian e-commerce framework, and equivalent national laws outside the United States should also be sent to [email protected] and will be handled through our notice-and-action procedure
• Repeat infringers will have their accounts suspended or terminated in accordance with applicable law and the Terms of Service
• You may submit a counter-notice where you have a good-faith belief that content was removed in error; the counter-notice procedure is described in the Terms of Service

10.  Reporting Violations

If you become aware of a potential violation of this AUP, or believe the Service is being used in a way that could cause harm, report it to us as follows:

CSAM, NCII, and safety emergencies:  [email protected] (mark the subject line “URGENT”). In life-threatening emergencies, contact local law enforcement first.

General AUP violations and abuse reports:  [email protected]

Copyright and other IP notices:  [email protected]

Security vulnerabilities and platform security:  [email protected] (mark the subject line “SECURITY”)

General and legal matters:  [email protected]

Img.vision takes reports seriously and will investigate credible reports of AUP violations. Img.vision will not retaliate against Users who make reports in good faith.

11.  Consequences of Violation

Img.vision reserves the right to take any measure it considers appropriate in response to a violation of this AUP, including:

• Issuing a warning and requiring remediation within a specified period
• Removing, disabling, or geo-restricting specific content
• Temporarily suspending or rate-limiting access to the Service or the API
• Permanently terminating the account and associated content
• Preserving content and account data in response to lawful requests
• Referring matters to competent authorities where required by law or where there is a credible risk to individual safety (including, without limitation, CSAM, credible threats of violence, and serious fraud)

Where reasonably possible, Img.vision will notify the User before taking action and give an opportunity to remedy the violation. Img.vision may take immediate action without prior notice where there is a risk to personal safety, a serious security threat, a clear legal obligation, or a risk of significant harm to the Service or to third parties.

As set out in the Terms of Service, suspension or termination of an account for violation of this AUP does not entitle the User to any claim for compensation, damages, or reimbursement of prepaid fees, except as required by applicable law.

12.  Relationship to the Terms of Service

This AUP supplements, and must be read together with, the Img.vision Terms of Service and Privacy Policy. It does not replace or narrow the Acceptable Use provisions already set out in the Terms of Service; rather, it makes those provisions more specific in the context of image and video hosting. In the event of any conflict between this AUP and the Terms of Service, the Terms of Service governs. In the event of any conflict between this AUP and the Privacy Policy in respect of the processing of personal data by Img.vision, the Privacy Policy governs.

13.  Changes to This Policy

Img.vision may update this AUP from time to time. Where changes are material, Img.vision will notify existing Users in advance by email and/or in-Service notification. The version number and effective date at the top of this document identify the version in force. Previous versions are available on request at [email protected].