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App help

Security, privacy & reliability

  • What support does Img.vision provide?

    Mathias Avatar

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    Last updated

    At Img.vision, we believe in giving our customers reliable and personal support. Who will help me? Support is provided directly by Mathias Volckaert, the founder of Img.vision. Since this is a founder-led startup, you’ll always be speaking with the person who knows the platform inside and out. How can I get support? Timezone We’re based…

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  • Do you submit uploaded images to Google?

    Mathias Avatar

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    Last updated

    No. Img.vision does not submit your uploaded images to Google or any other search engine. How it works 👉 In short: Your images stay private unless you choose to share them publicly online.

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  • Do AI bots (like ChatGPT) have access to my uploaded images?

    Mathias Avatar

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    Last updated

    No. Img.vision does not share or submit your uploaded images to AI bots such as ChatGPT, Claude, or similar services. How your images are handled 👉 In short: Your images are safe and private with Img.vision. They are only accessible if you choose to share them publicly.

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  • Do I retain the rights to the images I upload?

    Mathias Avatar

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    Last updated

    Yes, you retain the rights to the images you upload. You grant us the right to scan your images for illegal content, store your images, and make your images available on the internet via an image link. You are in control of where these image links are shared. See this article about sharing of your…

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  • Does Img.vision share our images?

    Mathias Avatar

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    Last updated

    If you upload images through our service and keep the images “online”, as opposed to keeping them “offline”, they are publicly available on the internet. We do not share links to your images online, however, if you share your images online, search engines eg. Google and chatbots eg. ChatGPT may discover your images and index…

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  • What is your image backup policy?

    Mathias Avatar

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    Last updated

    We are prepared in case of an emergency situation where images on our image servers are lost. Our image storage infrastructure is configured to take backups automatically: In case of a critical failure of our storage service, having these backups means we can restore your images.

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  • How secure is my Img.vision password?

    Mathias Avatar

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    Last updated

    Your password is encrypted during registration with SHA-256 one-way encryption. We cannot decrypt your password en hence don’t know what password you used. How does the login system know your password is correct? We encrypt the text you enter as password and check if the result matches the stored encrypted password. We have rate limiting…

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  • How private are images I’ve marked as “Offline”?

    Mathias Avatar

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    Last updated

    Offline images cannot be viewed by anyone without adminstrative access to the data storage account at our data storage provider. Any visitors that have the link, and even yourself, even if you are logged into our control panel, will not be able to see the image. Notes

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  • How secure is the storage of my images?

    Mathias Avatar

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    Last updated

    Images are stored in a leading, global, cloud data storage provider. Image disks are encrypted Data that is written to disks is encrypted by default with AES-256. This encryption does not prevent you or people you share the image with to see the image in their browser or on their phone. It does prevent the…

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  • How secure is the control panel?

    Mathias Avatar

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    Last updated

    Our control panel uses end-to-end encryption. This means the entire path between your browser on your device is transferring data over an encrypted channel right up to our servers. The connection uses a valid non-expired dedicated certificate issued by a respectable certificate authority. Note: Requests towards our servers, also image requests, for insecure HTTP resources…

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