Table of Contents
Why is the watermark still visible after I subscribed?
On free accounts, all images are watermarked with an Img.vision ad.
When you subscribe, Img.vision automatically restores your original, unwatermarked images and updates our image delivery network. The image links themselves stay the same, we don’t create new links or have dynamic links.
Why you may still see watermarks
If you had previously opened an image in your browser before subscribing, your browser will have cached the watermarked version locally. After subscribing, the browser may continue to show this cached version instead of fetching the updated one.
- Anyone who opens your image for the first time after you subscribed won’t have this problem (since they never cached the watermarked version).
- Over time, your browser and the browsers of people you shared the watermarked image with, will automatically re-fetch the image from our image servers causing the original image to shown without watermark. Our image servers are configured to tell browsers they should re-fetch if their local cache is older than 5 minutes.
How to speed up the change
If you don’t want to wait for caches to expire, you can:
- Rename the image in your Img.vision dashboard → this gives the image a new filename, ensuring browsers and marketplaces download it fresh.
- Upload a renamed copy of the image
You can also try refreshing your local browser cache with a hard reload (Windows: CTRL+F5, Mac: CMD+SHIFT+R).
What about marketplaces?
Marketplaces (like Walmart, Amazon, etc.) often cache product images you upload through bulk CSV or Excel files. If those images had watermarks at the time, the watermark will remain visible even after subscribing.
To fix this, update your product listings your usual way, referencing your Img.vision image links (eg. upload a CSV file with image links). This forces the marketplace to re-fetch the images and update the listings.
