Billing

We accept payments from the following countries: Country name Country code Aland Islands AX Albania AL Algeria DZ American Samoa AS Andorra AD Angola AO Anguilla AI Antigua and Barbuda AG Argentina AR Armenia AM Aruba AW Australia AU Austria AT Azerbaijan AZ Bahamas BS Bahrain BH Bangladesh BD Barbados BB Belgium BE Belize BZ…

Read more »

Automatic retries When a subscription charge is attempted and it fails, we will do automatic retries. In total there will be 3 retries with each time 7 days in between. That makes 1 initial try and 3 retries, so in total 4 attempts to collect the subscription payment. Example timeline If the third retry is…

Read more »

Steps inside Img.vision dashboard Log into your account at dash.img.vision Go to Billing in the left menu. Choose yearly or monthly. Choose a tier and choose a plan of a tier. Press the subscribe button. What follows is a wizard of our reseller and payment gateway Paddle.com: Img.vision subscribe wizard by Paddle Step 1: First…

Read more »

We don’t normally give refunds. The reason for this is because we offer a free 15 day trial that allows you to try out all our features without limitation. Please use this time to evaluate our service and decide if you want to subscribe or not. During this free trial you do not have to…

Read more »

Img.vision is a subscription as a service, also referred to as a SaaS. We charge a recurring fee to use our services based on a billing cycle, either monthly or yearly. There are 5 base image subscription tiers: Each tier grants you access to features of the previous tier and additional features. In each tier…

Read more »

You can switch to the video hosting addon using the tab navigation menu. You can view the image editor addon below the image subscription plans if you scroll down.

Read more »

You can downgrade either by shortening the billing cycle or by lowering the image/video limit: We will always automatically grant you credits, which will be automatically applied to the next subscription charge. You don’t need to do anything to receive these credits. If you chose a new plan with a lower image or video limit,…

Read more »

Go to the billing page from the left sidebar. Click the Cancel subscription button. Clicking the button opens our reseller’s wizard: Subscription is cancelled:

Read more »

We accept the following cards: We also accept these payment methods: Also check our supported currencies per payment method. Our order process is conducted by our online reseller & Merchant of Record Paddle.com.

Read more »

Yes you can! Option 1:When you subscribe for a year instead of the monthly subscription, you get 2 months for free!That comes down to a discount of 16.67%. The larger the plan you choose, the more you’re saving. Option 2:If your team is a non-profit organization, education institution or students group you can get a…

Read more »