Help Center ยป Billing


How do I upgrade?

Steps inside dashboard Log into your account at Go to Billing in the left menu. Choose yearly or monthly. Click the buy now button next to the plan you’d like to subscribe to. What follows is a wizard of our reseller and payment gateway subscribe wizard by Paddle Step 1: First …

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Do you offer refunds?

We don’t normally give refunds. The reason for this is because we offer a free 15 day trial that allows you to try out all our features without limitation. Please use this time to evaluate our service and decide if you want to subscribe or not. During this free trial you do not have to …

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What is your pricing model? is a subscription as a service, also referred to as a SaaS. We charge a fee based on a billing cycle, either monthly or yearly.There are various different plans you can choose to subscribe to. Our subscription plans limit the amount of images and videos you can have online at the same time.Note: We …

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What happens if I downgrade to cheaper subscription plan?

Downgrading can occur in 2 ways: Going from an annual subscription back to a monthly subscription. In this case, after downgrading, please contact us to apply credit to your account. Not changing the billing period, but choosing to have a lower online images limit. In this case, we will automatically take your oldest images offline …

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How to cancel my subscription?

Go to the billing page from the left sidebar. Click the Cancel subscription button. Clicking the button opens our reseller’s wizard: Subscription is cancelled:

What payment methods do you accept?

Our order process is conducted by our online reseller & Merchant of Record Paddle accepts all major credit cards and PayPal.

Can I get a discount?

Yes you can! Option 1:When you subscribe for a year instead of the monthly subscription, you get 2 months for free!That comes down to a discount of 16.67%. The larger the plan you choose, the more you’re saving. Option 2:If your team is a non-profit organization, education institution or students group you can get a …

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Can I pay with my local currency?

That’s no problem for us. We use online reseller & Merchant of Record to sell automatically converts the currency based on the location you choose.