At Img.vision, we believe in giving our customers reliable and personal support.
Table of Contents
Who will help me?
Support is provided directly by Mathias Volckaert, the founder of Img.vision. Since this is a founder-led startup, you’ll always be speaking with the person who knows the platform inside and out.
How can I get support?
- 📧 Email support: You can reach us anytime via email.
- 🗓 7 days a week: Support is available every day, including weekends.
- ⏱ Response time: We aim to reply to all messages within 24 hours, usually we do so much sooner.
Timezone
We’re based in Central Europe (CET/CEST), so replies may follow typical European daytime hours.
👉 In short: You get fast, personal, and knowledgeable support directly from the founder, every day of the week.
