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Mathias

Latest help articles

  • How is image loading speed improved at Img.vision?

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    Our image distribution uses the following methods to increase the loading speed of your images: Meta tags are removed Meta data is removed from the image, reducing the file size (PNG, GIF, JPEG). Typical meta data is for example GPS coordinates, or the camera model. Usually the people viewing your images don’t need this information.…

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  • What is the uptime of Img.vision?

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    We have setup an uptime monitoring system at the independent uptime monitoring provider Pulsetic. You can view uptime, performance and incident information at the following address: status.img.vision

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  • Install Img.vision on your iOS device

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    This works on your iPhone and your iPad. Open the dashboard dash.img.vision in your mobile Safari browser. Open the share menu and choose Add to Home screen. Here’s a screenshot from an iPad mini: You can find the Img.vision icon on your home screen! Supported iOS versions Support of adding Img.vision to your iOS home…

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  • Install Img.vision on your Android device

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    To install Img.vision on your Android phone, (install) and open one of these browsers on your Android device: Navigate with your mobile browser to dash.img.vision In the more menu, choose to Add the Site to your home screen. Mobile Chrome Here is a video showing the steps in Chrome on Android: Mobile Firefox Navigate to…

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  • How to generate HTML code

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    You can generate HTML code with the Embed Code Generator.

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  • How do I upgrade?

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    Steps inside Img.vision dashboard Log into your account at dash.img.vision Go to Billing in the left menu. Choose yearly or monthly. Choose a tier and choose a plan of a tier. Press the subscribe button. What follows is a wizard of our reseller and payment gateway Paddle.com: Img.vision subscribe wizard by Paddle Step 1: First…

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  • Do you offer refunds?

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    We don’t normally give refunds. The reason for this is because we offer a free 15 day trial that allows you to try out all our features without limitation. Please use this time to evaluate our service and decide if you want to subscribe or not. During this free trial you do not have to…

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  • What is your pricing model?

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    Img.vision is a subscription as a service, also referred to as a SaaS. We charge a recurring fee to use our services based on a billing cycle, either monthly or yearly. There are 5 base image subscription tiers: Each tier grants you access to features of the previous tier and additional features. In each tier…

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  • How do I view all pricing options?

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    You can switch to the video hosting addon using the tab navigation menu. You can view the image editor addon below the image subscription plans if you scroll down.

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  • What happens if I downgrade to cheaper subscription plan?

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    You can downgrade either by shortening the billing cycle or by lowering the image/video limit: We will always automatically grant you credits, which will be automatically applied to the next subscription charge. You don’t need to do anything to receive these credits. If you chose a new plan with a lower image or video limit,…

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