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We’ll be upgrading our infrastructure for robustness and reliability
On May 29th our image uploading service crashed and it left customers without the ability to upload images for a few hours. I take this very serously and so we’ve taken steps to prevent this from happening again. So far we’ve setup extra monitoring so the entire team gets push notifications when the service goes…
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Image uploading service now being monitored on our status page
Four days ago our image uploading service went down. We were able to quickly recover and we are taking steps to prevent the same situation from happening again, but I learned that we hadn’t set up any monitoring for this service. So I found out via customers contacting me, not the best situation to be…
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Video plans 13x more streaming minutes, up to 30GB uploads, faster browsing through many images
We are the 1st of June and we start of the month with a pack updates: 📽️ Video plans offer 13x more streaming minutes (up to 8TB streaming data) Before our video plans offered between 500 minutes of streaming to 16,000 minutes. Now the video plans offer between 2667 minutes up to 213,000 minutes. In…
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Update to our failed payments process
We’ve updated our failed subscription payments process: You will now be alerted pro-actively inside the Img Dashboard if your credit card is going to expire. We will now try to collect the payment 4 times, incl. 3 retries, each time 7 days in between. We will send 4 emails to you about failed payments asking…
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Img.vision sponsors open source screen recorder and editor Screentogif
Img.vision has grown a lot in the past year. That’s why I decided to give back to the community. I’ve decided to sponsor Screentogif. Screentogif is a free open source project by Nicke that makes a Windows screen recorder and video editor. I have been a long time user of the software and appreciate that…
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Video streaming added to status page
Our status page now shows the status of our Video streaming service: In addition, I’ve implemented a different approach to tracking the Email service status, since the previous approach was giving too many false failures. Both of these uptime monitors are now based on sending a request to the API backend and doing authorization (logging…
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Duplicate automated email confirming payment abolished
Since the begining of Img.vision we had an automated email sending you a confirmation from my email address after we received a subscription payment. The idea was noble: In reality it was received together with the invoice/receipt email from Paddle, which already confirmed the payment was made. And some customers let me know it was…
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