Over the past weeks, we partnered closely with sellers to investigate a frustrating issue: images uploaded through marketplace flat files were sometimes rejected without any clear explanation. After deep analysis, we uncovered the root cause: automatic WebP conversion on our side was interfering with how certain marketplaces ingest images. Even though browsers love WebP, many
We’ve rolled out a few improvements to make Img.vision more transparent, reliable, and secure. ✅ Paddle status now on our public status page Our public status page now also monitors Paddle, our payment gateway partner.This means you can instantly check if subscription or payment issues are caused by Img.vision or by Paddle itself, helping you
We’ve rolled out marketplace-specific firewall tuning so Amazon, eBay, Walmart, and Shopify can fetch and cache your images cleanly from flat-file uploads. The result: fewer rejections, fewer 403s, and a smoother listing workflow. What changed We’ve analyzed the flat file image download patterns of the Amazon, eBay, Walmart and Shopify marketplaces, and optimized our image
Until now, when you requested a backup of your Img.vision image library, we delivered all your images in a single flat folder. This was because of the way images are stored on our platform. While functional, it made it harder to organize your files once downloaded. We’re excited to announce that backups now preserve your
At Img.vision we care deeply about performance. Our customers rely on us for fast and reliable image and video delivery on marketplaces like eBay, Amazon, and Walmart. That means speed isn’t just a nice-to-have, it’s part of our product promise. Recently, we made some major infrastructure improvements by upgrading our CDN to Enterprise level, and
We’ve released a small but user-friendliness-enhancing update to new users registering an account: When the uploader is finished uploading, it will now automatically close. Previously, the default behavior had been to keep the uploader open and you had to press the minimize button in the top right corner: Based on usage data That’s an extra
At Img.vision, we’re always looking for ways to better support our customers. Today, we’re delighted to announce a significant upgrade for our Starter-tier customers with 1000-image and 1500-image plans—now automatically elevated to the Professional tier at no additional cost. What’s New for These Plans? Customers who previously held the Starter plan with either 1000 or
We are the 1st of June and we start of the month with a pack updates: 📽️ Video plans offer 13x more streaming minutes (up to 8TB streaming data) Before our video plans offered between 500 minutes of streaming to 16,000 minutes. Now the video plans offer between 2667 minutes up to 213,000 minutes. In
We’ve updated our failed subscription payments process: You will now be alerted pro-actively inside the Img Dashboard if your credit card is going to expire. We will now try to collect the payment 4 times, incl. 3 retries, each time 7 days in between. We will send 4 emails to you about failed payments asking