{"id":1024,"date":"2025-06-30T14:30:15","date_gmt":"2025-06-30T14:30:15","guid":{"rendered":"https:\/\/www.img.vision\/help\/?p=1024"},"modified":"2026-08-04T15:33:08","modified_gmt":"2026-08-04T15:33:08","slug":"tax-exemption-vat-number-at-checkout","status":"publish","type":"post","link":"https:\/\/www.img.vision\/help\/billing\/tax-exemption-vat-number-at-checkout\/","title":{"rendered":"Tax exemption &amp; VAT number at checkout"},"content":{"rendered":"\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--x-large)\">\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\"><p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<\/div><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.img.vision\/help\/billing\/tax-exemption-vat-number-at-checkout\/#What_if_I_have_a_VAT_number_and_qualify_for_tax_exemption\" >What if I have a VAT number and qualify for tax exemption?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.img.vision\/help\/billing\/tax-exemption-vat-number-at-checkout\/#Forgot_to_enter_your_VAT_number\" >Forgot to enter your VAT number?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.img.vision\/help\/billing\/tax-exemption-vat-number-at-checkout\/#Current_billing_system_you_subscribed_after_August_4th_2026\" >Current billing system (you subscribed after August 4th 2026)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.img.vision\/help\/billing\/tax-exemption-vat-number-at-checkout\/#Legacy_billing_system_you_subscribed_before_August_4th_2026\" >Legacy billing system (you subscribed before August 4th 2026)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.img.vision\/help\/billing\/tax-exemption-vat-number-at-checkout\/#%E2%9A%A0%EF%B8%8F_VAT_refund_deadline_60_days_only\" >\u26a0\ufe0f VAT refund deadline: 60 days only<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.img.vision\/help\/billing\/tax-exemption-vat-number-at-checkout\/#Future_payments\" >Future payments<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_if_I_have_a_VAT_number_and_qualify_for_tax_exemption\"><\/span>What if I have a VAT number and qualify for tax exemption?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have a valid VAT number, you can enter it during checkout.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On the checkout window you can find the place to do this on the left hand side:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"842\" height=\"522\" src=\"https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/checkout-vat-number-copy.webp\" alt=\"\" class=\"wp-image-1025\" srcset=\"https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/checkout-vat-number-copy.webp 842w, https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/checkout-vat-number-copy-300x186.webp 300w, https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/checkout-vat-number-copy-768x476.webp 768w\" sizes=\"auto, (max-width: 842px) 100vw, 842px\" \/><figcaption class=\"wp-element-caption\">Checkout window with VAT number section highlighted<\/figcaption><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on your country, this may automatically exempt you from paying VAT on your purchase.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--x-large)\">\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Forgot_to_enter_your_VAT_number\"><\/span>Forgot to enter your VAT number?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No worries! If you didn\u2019t enter your VAT number during checkout and were charged VAT, you can still update your invoice afterward, follow these 3 steps depending on whether you subscribed before August 4th 2026, or after:<\/p>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--xx-large)\">\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Current_billing_system_you_subscribed_after_August_4th_2026\"><\/span>Current billing system (you subscribed after August 4th 2026)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--large)\">\n<h4 class=\"wp-block-heading\">Step 1: Open the Invoice portal on the Billing page<\/h4>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"819\" height=\"240\" src=\"https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/20260804-open-invoice-portal.webp\" alt=\"\" class=\"wp-image-1576\" srcset=\"https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/20260804-open-invoice-portal.webp 819w, https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/20260804-open-invoice-portal-300x88.webp 300w, https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/20260804-open-invoice-portal-768x225.webp 768w\" sizes=\"auto, (max-width: 819px) 100vw, 819px\" \/><figcaption class=\"wp-element-caption\">Button to open the Invoice portal from the dashboard&#8217;s Billing page<\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--large)\">\n<h4 class=\"wp-block-heading\">Step 2: Go to Payments in the menu and select your payment<\/h4>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"472\" height=\"276\" src=\"https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/20260804-invoice-portal-select-payment.webp\" alt=\"\" class=\"wp-image-1577\" srcset=\"https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/20260804-invoice-portal-select-payment.webp 472w, https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/20260804-invoice-portal-select-payment-300x175.webp 300w\" sizes=\"auto, (max-width: 472px) 100vw, 472px\" \/><figcaption class=\"wp-element-caption\">Invoice portal: navigate to the payment<\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--large)\">\n<h4 class=\"wp-block-heading\">Step 3: Click the &#8220;Update invoice&#8221; button<\/h4>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"490\" height=\"146\" src=\"https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/20260804-update-invoice-button.webp\" alt=\"\" class=\"wp-image-1578\" srcset=\"https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/20260804-update-invoice-button.webp 490w, https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/20260804-update-invoice-button-300x89.webp 300w\" sizes=\"auto, (max-width: 490px) 100vw, 490px\" \/><figcaption class=\"wp-element-caption\">On the payment page, click the update invoice button<\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--large)\">\n<h4 class=\"wp-block-heading\">Step 4: Fill in the form<\/h4>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"513\" height=\"873\" src=\"https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/20260804-update-invoice-form.webp\" alt=\"\" class=\"wp-image-1579\" srcset=\"https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/20260804-update-invoice-form.webp 513w, https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/20260804-update-invoice-form-176x300.webp 176w\" sizes=\"auto, (max-width: 513px) 100vw, 513px\" \/><figcaption class=\"wp-element-caption\">Fill in your details and save<\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--x-large)\">\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Legacy_billing_system_you_subscribed_before_August_4th_2026\"><\/span>Legacy billing system (you subscribed before August 4th 2026)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--large);margin-bottom:var(--wp--preset--spacing--large)\">\n<h4 class=\"wp-block-heading\">Step 1: Open your payment confirmation email and click the receipt button<\/h4>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"552\" height=\"606\" src=\"https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/imgvision-payment-confirmation-email-copy.webp\" alt=\"\" class=\"wp-image-1026\" srcset=\"https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/imgvision-payment-confirmation-email-copy.webp 552w, https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/imgvision-payment-confirmation-email-copy-273x300.webp 273w\" sizes=\"auto, (max-width: 552px) 100vw, 552px\" \/><figcaption class=\"wp-element-caption\">Payment confirmation email with button to receipt<\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--large)\">\n<h4 class=\"wp-block-heading\">Step 2: Click the &#8220;Add address &amp; VAT Number&#8221; link<\/h4>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"735\" height=\"770\" src=\"https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/imgvision-receipt-to-invoice-add-address-add-vat-copy.webp\" alt=\"\" class=\"wp-image-1027\" style=\"width:735px;height:auto\" srcset=\"https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/imgvision-receipt-to-invoice-add-address-add-vat-copy.webp 735w, https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/imgvision-receipt-to-invoice-add-address-add-vat-copy-286x300.webp 286w\" sizes=\"auto, (max-width: 735px) 100vw, 735px\" \/><figcaption class=\"wp-element-caption\">Receipt web page with arrow showing where to add address and VAT number<\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--large)\">\n<h4 class=\"wp-block-heading\">Step 3: In the popup, tick off &#8220;business purchase&#8221; and fill in the VAT number and company name<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Also fill in the address details.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"517\" height=\"594\" src=\"https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/imgvision-add-vat-to-receipt-copy.webp\" alt=\"\" class=\"wp-image-1028\" srcset=\"https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/imgvision-add-vat-to-receipt-copy.webp 517w, https:\/\/www.img.vision\/help\/wp-content\/uploads\/sites\/2\/2025\/06\/imgvision-add-vat-to-receipt-copy-261x300.webp 261w\" sizes=\"auto, (max-width: 517px) 100vw, 517px\" \/><figcaption class=\"wp-element-caption\">Adding your VAT number to the receipt<\/figcaption><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--large)\">\n<h4 class=\"wp-block-heading\">Step 4: The receipt will be turned into a VAT invoice<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Paddle, our payment provider, will automatically refund the VAT amount to your original payment method.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--x-large)\">\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"%E2%9A%A0%EF%B8%8F_VAT_refund_deadline_60_days_only\"><\/span>\u26a0\ufe0f VAT refund deadline: 60 days only<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You can add your VAT number to the receipt after checkout to request a VAT refund, but this must be done within 60 days of the purchase date. Unfortunately, Paddle does not allow a VAT refund of older invoices.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-bottom:var(--wp--preset--spacing--x-large)\">\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Future_payments\"><\/span>Future payments<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once you complete the process once, the business information is linked to your subscription and will be reflected in all future invoices and renewals.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>What if I have a VAT number and qualify for tax exemption? If you have a valid VAT number, you can enter it during checkout. On the checkout window you can find the place to do this on the left hand side: Depending on your country, this may automatically exempt you from paying VAT on [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_swt_meta_header_display":false,"_swt_meta_footer_display":false,"_swt_meta_site_title_display":false,"_swt_meta_sticky_header":false,"_swt_meta_transparent_header":false,"footnotes":""},"categories":[11],"tags":[],"class_list":["post-1024","post","type-post","status-publish","format-standard","hentry","category-billing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Tax exemption &amp; VAT number at checkout<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.img.vision\/help\/billing\/tax-exemption-vat-number-at-checkout\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Tax exemption &amp; VAT number at checkout\" \/>\n<meta property=\"og:description\" content=\"What if I have a VAT number and qualify for tax exemption? 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